Privacy Policy

1. Who we are

Infomek Soluções em Tecnologia, a private legal entity registered under CNPJ [CNPJ], headquartered at Av. Mal. Floriano Peixoto, 5303, Suite 06, Hauer, Curitiba/PR, Brazil, ZIP 81610-000, is the data controller of the personal data processed through this website and in the course of its IT services.

This Privacy Policy describes how Infomek collects, uses, stores, shares and protects the personal data of website visitors, clients, suppliers and other data subjects, in compliance with the Brazilian General Data Protection Law (LGPD — Law No. 13.709/2018).

2. Data we collect

Infomek may collect the following categories of personal data:

2.1 Voluntarily provided data

• Identification: full name, job title, company
• Contact: corporate email, phone number, WhatsApp
• Communications: content of messages sent via contact form or email

2.2 Automatically collected data

• Browsing: IP address, browser type and version, operating system, pages visited, time spent, referral source
• Cookies and similar technologies: session identifiers, language preferences, analytics data (Google Analytics 4)

2.3 Client and supplier data

• Identification and contact: name, tax ID (CPF/CNPJ), email, phone, address
• Financial: bank details for payments (processed by certified partners)
• Contractual: data required to perform contracted services

3. How we collect data

• Contact form — when you fill in and submit the form on this website
• WhatsApp — when you initiate contact via the website button
• Email — when you send us a message directly
• Cookies and analytics — automatically during website browsing, with your consent
• Contracts — when you or your company sign a service agreement
• Public sources — when required for contractual performance (e.g. tax authority for CNPJ validation)

4. How we use your data

5. Legal basis for processing

All personal data processing carried out by Infomek has a legal basis under the LGPD:

• Consent (Art. 7, I): analytics cookies, informational materials. Consent may be withdrawn at any time.
• Contract performance (Art. 7, V): data required to provide contracted services.
• Legal obligation (Art. 7, II): tax, labour and regulatory data required by law.
• Legitimate interest (Art. 7, IX): responding to commercial contacts, fraud prevention, system security.

6. Data sharing

Infomek does not sell personal data. Sharing only occurs in the situations below:

6.1 Service partners and processors

6.2 Public authorities

When required by law, court order or competent authority (including the ANPD), data may be shared to the extent necessary.

6.3 International transfers

Some partners (Google, Microsoft) process data outside Brazil. These transfers are made with appropriate safeguards, including standard contractual clauses recognised by the ANPD.

7. Data retention

8. Security measures

• Encrypted transmission: the entire website operates exclusively via HTTPS (TLS 1.2+)
• Access control: access restricted to authorised staff with multi-factor authentication (MFA)
• Monitoring: anomaly detection systems and access logs
• Backup: regular backups with controlled retention
• Training: team trained in information security best practices and LGPD

In the event of a significant security incident, Infomek will notify the ANPD and affected data subjects within the timeframe set by law.

9. Your rights as a data subject

Under the LGPD (Art. 18), you have the following rights:

Send your request to [email protected]. We will respond within 15 days.

10. Cookies and tracking technologies

11. Minors

Infomek's services are intended exclusively for legal entities and professionals. We do not intentionally collect personal data from individuals under 18 years of age.

12. Changes to this Policy

This Policy may be updated periodically. The most recent version will always be available on this page. Material changes will be communicated with at least 15 days' notice.

13. Contact and Data Protection Officer (DPO)